Commercial Farmers' Union of Zimbabwe

Commercial Farmers' Union of Zimbabwe

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ZESA owed over $500M in unpaid electricity bills

ZESA owed over $500M in unpaid electricity bills

http://www.bulawayo24.com

by Staff reporter
2011 December 22 23:41:15

Zimbabwe Electricity Supply Authority (ZESA) Holdings has said it is owed 
more than US$537 million in unpaid electricity bills by domestic, 
industrial, mining and agricultural consumers as at the end of November.

Spokesperson Shepherd Mandizvidza said the power utility was failing to pay 
for electricity imports to supplement local generation because of the amount 
owed.

He said they were also failing to pay for coal for thermal power stations, 
pay for water for Kariba Hydro Power Station and procure spares for 
transmission and distribution infrastructure maintenance.

“Electricity is a key driver of the socio-economic spectrum and the failure 
by some customers to heed the call to settle their electricity bills implies 
that there would be depressed generation culminating in load shedding as the 
power utility would not be adequately resourced to meet demand,” said 
Mandizvidza.

“Zesa Holdings​ is determined to further revive the economy through adequate 
supplies of electricity and it urges customers to meet their side of the 
bargain by settling the bills.”

ZETDC, a subsidiary of Zesa dealing with the distribution of electricity, is 
encouraging customers who are facing challenges to settle their bills to 
engage it for payment plans before disconnections are done.

Mandizvidza said many customers were not coming forward to discuss the 
payment plans.

“Some customers still remain adamant and the power utility would have no 
choice but to disconnect supplies to encourage them to pay their bills,” he 
said. “To that effect, customers are urged to co-operate with personnel of 
ZETDC as they approach their premises to discharge their mandate.”

Mandizvidza said Zesa Holdings had plans to install smart prepaid meters to 
ensure that customers paid for their consumption of electricity.

He said they were awaiting the finalisation of relevant formalities by the 
State Procurement Board (SPB) to engage a service provider of smart prepaid 
meters.

“ZETDC would be in a position to recover the revenue that is locked with 
customers as the technology has in-built mechanism to dedicate some units 
towards customer debt, while at the same time allowing them to survive until 
the bills are cleared,” said Mandizvidza.

“ZETDC is not going to write off the bills and it is only logical that 
customers heed the call to clear their debt now.”

Mandizvidza said the power utility successfully undertook an exercise to 
clean its billing system and the bills that were being generated were 
accurate.

Zesa has come under fire from customers for its billing system which they 
say is in shambles.

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